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Effective managers maximize and encourage employee performance by aligning these three steps:

  1. Managers must know and communicate a broad view of expectations about the job.

  2. Managers must understand each employee's current capabilities, strengths, and weaknesses, to help assure 'best-fit' between the task and employee.

  3. Managers must follow-up with on-going feedback, dialogue and effective appraisals Providing sufficient attention to each employee throughout the year will re-balance the impact of a total end-of-year rating.

It sounds simple but it's not so easy to do! In fact, we know from our global research that these are some of the least developed competencies. F&L Group can help by providing training courses that include the Performance Manager™. Our programs result in a process which ensures:

-Goals and objectives that are appropriate for the employee and aligned with the organization

-Action plans that are formulated to accomplish the goals and objectives in the upcoming year.

-More accurate performance appraisals by using a tool that resists inflating scores

-Employees being more open to 'negative feedback'

-Better job improvement and performance plans by providing specific developmental advice